Susanne Otto

Key Account Management

Ssuanne Otto, Kundenservice, München

Most of our customers and prospective customers find themselves in contact with her: Susanne Otto has been managing our customers’ requirements since 2014 in her role as Key Account Manager. Susanne makes sure that we understand our customers’ needs and create a customised offer for them, and that everything runs smoothly during the planning of the seminars and coaching sessions. As part of our “academy after six”, as a trained CiP Life & System Coach, Susanne helps to design the seminars on the topic of stage fright.


  • Degree in Business Administration, Diplom-Kauffrau (equiv. MBA)
  • CiP Life & System Coach


Professional background:

  • Office Manager
  • Several years’ experience in customer care
  • Sales trainer in the field sales team
  • Manager of a retail subsidiary
  • Product marketing in an international corporation
  • Considerable time spent working and living abroad